Q: How do I place an order?

To place an order you at first have to add products you want to buy to the shopping basket. To do this you must have cookies in your browser enabled. Then you can click on Check out in the shopping basket or in the right top of the products window.

Q: How long does it take to receive the order I placed?

Travel time for your order to the US is 7 - 10 days, in over 5000 shipments, the longest an order has taken is 30 days. Delivery to any other country is about two weeks.

Q: When do I pay for this merchandise?

After you place your order you will be contacted about payment, we accept checks, money orders and credit cards through Pay Pal. See our payments page for more info. We do not have all the items in stock at all times so there may be some waiting time.

Q: Can I order something that is sold?

Yes, most of our items can be found or made again, since they are are hand made there are some differences.

Q: Can I order any item I see?

Yes, any item is available, we have hundreds of items in stock all the time and are receiving new items daily, just write us and tell us what you are looking for.

Q: What does it mean if there is no price?

The web site is always changing, write us if you have some quesitons.

Q: What about shipping to foreign countries?

We ship world wide.

Q: I received my order and it is broken

All our parcels are insured, fill our the claim form and we will take care of this.

Q: How much is freight to a place other than the US?

Our shipping charges are the same world wide.

Q: What about customs in my country, is there any duty?

Each country has there own duty rates, our items are hand made and are usually duty free. All custom duties in the respective country we are shippping to are the responsibilty of the buyer.


 
   

 

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